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Testimonials

Matt and Sarah Effhauser

It was a joy to work with Julia and Eli as we purchased a 2015 GMC Acadia for our daughter. They promptly answered any questions we had over the phone or via text to assist us with purchasing this vehicle sight unseen. Eli met me at the rental car return with all paperwork ready to finalize the purchase when I arrived in town at 9:30 pm. The vehicle was in the exact shape as described and even had a new infotainment screen installed on the day of purchase when they noticed a defect. We highly recommend Rus Auto LLC!

Peter Novellino

Great experience. Rus Auto is five stars all the way. Bought a 2023 GMC Acadia with only 4000 miles on it. Because of their excellent work I drive home a “new car.” They totally care about what they are doing and will sell you an excellent product. All their repairs are excellent. Keep up the good work Rus Auto.

Tiffany

RUS Auto was great! When I got there, the car was waiting for me to test drive it. I felt no pressure to buy from them and they made the buying experience very smooth. They were upfront with me about the car and showed me pictures of the before and after process. Told me if I ever had any issues to make sure to contact them! Would recommend these guys to anyone! I absolutely love my car!! Thanks Julia!!

Arlene Kreutzer

We had an awesome experience working with Julia and Eli at Rus Auto, LLC when looking to upgrade our vehicle last month. Julia answered every question we had prior to driving north from Mankato to check out/test drive a 2023 GMC Terrian. She stated she would have the car up by the office if we had an idea when we would arrive. She was very upfront about the "Rebuilt" title. I would highly recommend this family business when looking for a used vehicle. We saved thousands. This was our easiest and quickest car buying experience ever!

 

Rod Alix

We recently bought a 2021 Chevy Equinox Premier at Rus Auto. Julia & Eli were very helpful in arranging for our test drive, providing us with a complete history of the vehicle, answering our questions & facilitating the transaction. We are very pleased with our purchase. Rod & Alix

Elliot & Stephanie Lindberg

All the vehicles were so clean. Wonderful customer service, Julie was so helpful and nice. Left very happy with our purchase!

Nathan Vermeer

I bought a GMC from Rus Auto. They were very responsive and good to work with. The vehicle looked good as new and exactly as the pictured.

Val Svor

Great buying experience! Took care of a few concerns promptly and did an awesome job! Eli was great to work with, very sincere and not your typical sales person! Outstanding job!

Rachel Lee

I have had an amazing experience at RUS Auto! Julia and Eli were both very helpful throughout my entire experience and they were quick to respond to any questions that came up. I never felt pressured into buying a car from them, which I appreciated. They are a great family business and I highly recommend checking them out!

Ashley Holt

We were in search of a vehicle for our soon-to-be sixteen year old. After looking at numerous dealerships across Minnesota, we are so happy we came across Rus Auto. Eli and Julia were very knowledge, helpful, and extremely honest with top notch customer service!!

Elaine Storck

My buying experience here was nothing but 5-star positive! It is a family-owned and operated business, and they are all very friendly, helpful, and professional! I am an 82-year old single woman and have always felt a little intimidated by car salesmen, but not here! Thank you, RusAuto for making this such a positive experience!

Zach Briol

Had an amazing experience at RUS Auto! Julia was so kind and always very quick to respond to questions, and Eli was very helpful when setting up the test drive. I never once felt like I was being pressured into buying my car like I've experienced at other dealerships. The car was very clean and ready to drive when I arrived for a test drive, and I paid the price that was listed. A trustworthy family business that is worth checking out if you are in the market for a car. Love this car!!

John Peter

I had good experience buying from Julia at rus auto she got everything done in record time (not like others dealers who have you in meetings trying to sell you more expensive car or extended policies or take out loans) and made sure I knew had salvage title, she explained paperwork quickly and made sure things I wanted were included.  terrain looks like new drives as it should, other rebuilds I have seen look or feel like still need work. I will be telling anyone I know looking for cars to check RUS auto and will be looking there first for my future autos.  

Veronica Johnson

Amazing service. They went the extra mile to help us with problems in our own vehicle. The vehicle we bought from them is in great condition. Reliable people to work with! Completely recommend and we know where to go if we need another vehicle.

Dawn Dunkley

Just got my vehicle today. It was the most painless process I've ever experienced buying a vehicle, and I've purchased many vehicles in my lifetime. Julia and Eli were a pleasure to deal with. They were patient with my questions and just a joy to deal with. It made this car buying process very pleasant and also very quick. They are very customer centered, and I appreciated it. I would recommend this business to any one who is looking for a vehicle. They will work with you and are very accommodating. Hope this review brings you in and you get to leave feeling like I did. WTG Julia and Eli!

Marisol Wilson

Loved my experience purchasing with Rus Auto! Julia & Eli were so helpful and kind, answered all my questions! The entire process was so positive and smooth! Definitely recommending them to friends & family!

Aaron Gage

I had a great experience with RUS Auto! They were upfront with what they do. They offered to show me pictures of the previous damage that was repaired so there were zero surprises. The work they did on the car was stellar.
I will definitely visit them again the next time I need a car. Do yourself a favor and check them out.

Michelle Macht

RUS Auto was fantastic to work with!!! When I got there, the car was waiting for me to test drive it. They let me take it out as long as I wanted to get comfortable with it. I felt no pressure to buy from them and they made the buying experience very comfortable. They were upfront with me about the car and showed me pictures of the before and saw the after. If I had any questions, Eli always responded. If you are looking for a newer vehicle for a great price, go to these guys! Their work is top notch and they care about the work that goes into every vehicle. Will recommend these guys!!! I absolutely love my car!! Thanks Eli and Julia - you guys rock!!!

Julia was awesome to work with! Knowledgeable about the cars we were looking into, and not pushy at all. Would definitely recommend coming here to get a great deal and top tier expertise in salvage vehicles! My fiancé is psyched about her new car :)

I was hesitant to buy a rebuilt title vehicle as I had never done that before. When I drove out to look at the vehicles it was like I was driving to the middle of nowhere. My hesitancy was quickly dispelled after meeting Eli and being able to test drive the vehicles.
Eli and Rus Auto made the experience easy. As stated in many of the reviews they were not pushy, showed pictures of what the vehicle look like before the rebuild and were very easy to work with.
We have only had our Equinox for a week but so far so good and again Eli was great to work with.
This by far was the easiest and quickest car buying experience I have ever had!

We purchased a Chevy Equinox from RUS Auto a couple weeks ago and we were very pleased with the purchase. Julia & Eli are very friendly & helpful and they are awesome to work with. This is a well run family business and we were happy that we found the vehicle that we wanted. They also had many other Equinox's to choose from. We're very satisfied with the entire process and they have been very helpful with questions & help even after the purchase. I would highly recommend RUS to anybody looking for a vehicle.

Had a great experience purchasing a rebuilt 2013 Equinox LTZ. Quaility workmanship on the repair. The vehicle drives and rides beautifully. Honest family run business, highly recommend you consider purchasing a vehicle from them. Save yourself thousands when compared with comparable vehicles.

- Ross Mills

Nice owners. They are willing to let you take a vehicle out for an extended test drive. They are not pushy. They were quite helpful. A good place for anyone on a budget who needs a good car.

- Beth Fristrom

Fantastic experience. Great prices and the vehicles are in great shape. No pushy salesmen and very friendly. Easy to work with. I highly recommend!

- Bawb Feelix

We were able to get a good first car at a great price for our daughter. The owners were very helpful and responsive to all questions.

- Traci Wagner

After finding out about RUS AUTO, reading the reviews, checking them out and finding them on the BBB we weren't hesitant at all about purchasing a vehicle from them. Prior to the sale Eli was very accommodating and up front about the vehicle. The purchase was very smooth and speedy. The entire experience left us feeling confident we made a good purchase. We'll definitely purchase from RUS AUTO in the future.

- Brian J Gray

Bought a used Chevrolet Equinox salvaged title and they gave us a 90 day warranty. They were very transparent, nice, professional, and we could tell they take a lot of pride in their business. The level of experience, competency, and knowledge was clear. Eli and his Dad were great! Overall, it was a very pleasurable experience and we will buy from them again!!

- Marty Haggerty

Highly recommend! Very nice small family owned business. People are great and ready to please! Had my equinox a little over 2 months now and i couldn’t be happier!

- J Roth

Eli was very helpful and willing to work with us on our purchase. He is very knowledgeable and honest. I highly recommend anyone looking for a vehicle to visit RUS AUTO they won’t let you down. Great prices on great vehicles with a warranty. Awesome service. Thanks again everyone at RUS AUTO. I will buy from them again.

- Michael Burciaga

Great experience!! Bought 2015 equinox sight unseen. Had shipped 750 miles. Eli made all the arrangements. Made the deal on Thursday and had the car on Sunday. Car was represented perfect. Everything Eli said was exactly how it was. I bought it knowing it has had some body work done to it and he does awesome work. I have recommended him to others already. Would definitely do business with them again!!

- Mark

I almost never rate anything five stars but they earned it. Great overall experience. Had a few problems with my new GMC Terrain but Eli listened and took care of the problem right away

- Brian Olsen

Eli was very helpful, knowledgeable and easy to work with! He went above and beyond to get me into a great car and the price was better than I had found any where else. I would highly recommend them they are the best!!!

- Marsha R

They were very helpful and did a great job taking care of me. I love the Chevy equinox that I bought from them. It has been a great vehicle. Very good prices and customer support.

- Sue Lindberg

Great experience. Very honest people. Not pushy at all. Let you go out on test drives alone, no awkward small talk. I'm super indecisive so I came in for a 2nd test drive, Eli was totally fine with that. Once again not being pushy at all.
90 day warranty on the car.
I had questions after I got home from my test drive, I texted Eli and he got back to me right away. Great communication.
Very flexible scheduling too. Overall I'd recommend them to anyone and would absolutely go back.

- Laura Schorn

A great buying experience. They care a lot about their product and want the customer to be 100% satisfied with the purchase.

- Brent H

We were extremely pleased with the service provided while trying to purchase an Equinox. My daughter purchased the car on Thursday afternoon and needed to drive it to Michigan on Saturday. It was a difficult transaction due to Michigan licensing and her trade in being licensed in Michigan and they went above to assist with the financing and title transfer.

- Sherri Friedrich

Excellent Vehicles, professional customer service and the best prices on cars.

- Sekou Kaiwu

Best car buying experience ever!! I kept waiting for a glitch in the process, but everything was perfectly smooth from the moment we called for a test drive. We've had our Equinox for three months now and love it. Eli was a pleasure to work with and delivered on everything he said he would. I would highly recommend them; they are friendly, honest, transparent on vehicle history, and have great pricing!

- Cari Miller

Eli and Julia did a great job with communicating and making sure all my questions were answered. They were quick with their responses and made sure I was comfortable with the purchase. I highly recommend Rus auto and really enjoyed my experience with them.

- Kylie Loegering

Friendly and knowledgeable! They did all the paper work, we got the loan through our bank, gave them the check, and we were on our way! Only took about 40 minutes start to finish. The car was like brand new. Was just as beautiful in person as described on the web page. Great service!! Will definitely go back!

- Colleen Prueter

Had an incredible experience with Eli at RUS Auto. He was very thorough, informative, honest and accommodating. I would highly recommend them to anyone looking for a vehicle!

- Bekah Nelson

They were 100% transparent about what happened to the vehicle! Super polite respectful! Assured me that Vehicle will be great I love the color and I highly Remick recommend it if anybody interested in purchasing a vehicle there!

- Khalid Alabi

RUS Auto was outstanding to work with. They showed me pictures of the vehicle before it was repaired so I knew what was damaged. The car drives and looks perfect. I would recommend RUS Auto to anyone who needs a car. Julia was outstanding to work with and made the entire buying experience very easy. Thanks

- Randy Peterfeso

This is a world class operation with great customer service. Ely and his team have worked on 3 of our vehicles and have done a fabulous job at a very reasonable price. We are a customer for life!!

- Rick Wolf

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